What We Do

Our Services

Support that meets people where they are — from professional counselling and housing casework to group recovery and community referrals.

Casual Minds Matter shopfront at Howe Walk

Counselling & Trauma Therapy

Professional, qualified counselling including specialist Brainspotting and The Rewind Technique for trauma. Available in a calm, private setting at Howe Walk — not a clinical waiting room.

  • One-to-one counselling sessions
  • Trauma-informed therapeutic approaches
  • Clinical supervision available

Housing Stability & Casework

We help people access housing through our partnership with Nurture Housing, support tenants with wellbeing and practical issues, and provide assistance with benefits, debt and identification.

  • Housing search and placement
  • Tenancy sustainment support
  • Benefits, debt and ID assistance

Group Support & Recovery

Regular in-store and online group sessions addressing mental health, substance misuse, social isolation, and recovery. A space where people can connect, share, and build confidence.

  • Weekly Thursday in-store support groups
  • Online wellbeing groups via Zoom
  • 6-week Behavioural Awareness & Recovery Programme
  • Grief, PTSD, suicide prevention & general wellbeing

Referrals & Practical Help

We help people access the right services — whether that means navigating benefits, connecting with substance misuse support, or finding domestic abuse services. No wrong door.

  • Multi-agency referral pathways
  • Benefits and debt navigation
  • Domestic abuse & discrimination support

Who We Support

People at risk of homelessness
People currently rough sleeping or sofa surfing
Veterans (Healthier Heroes referrals)
People affected by domestic abuse
People with substance misuse needs
Newly housed people needing tenancy support

Who We Work With

Connected across Burnley

We receive referrals from and work alongside statutory services and local organisations to help people access the support they need.

Nurture Homes / Nurture Housing

Housing access partner — we work together to place people into safe, permanent accommodation across the North West

DWP & Jobcentre Plus

We help residents navigate benefits, and receive referrals from local Jobcentre teams

HM Prison & Probation Service

We receive referrals from probation services and support people leaving the justice system into housing

Inspire (Alcohol & Substance Misuse)

We signpost residents to specialist substance misuse support and accept referrals

GP Social Prescribers

We accept referrals from local GP social prescribing teams for community-based support

Police Mental Health Diversion

We accept referrals from police mental health diversion panels for vulnerable individuals

Need Support?

Get in touch today

Whether you need support yourself, want to make a referral, or are interested in partnering with us — we are here to help.

Contact Us